Each business walled off
Records are kept apart in the database itself, so one business can never see another's.
Security and privacy
Your clients' details stay yours.
Talara keeps each rental business's records walled off in the database itself, stores licenses and insurance cards encrypted with every view logged, and keeps a full audit trail of every change. Its AI reads only what the person asking may see.
In short
How does Talara protect renter data?
Every business's records are kept apart in the database itself, not only by the app. Licenses, dates of birth and insurance cards are stored apart from everything else and encrypted, and every view is recorded. Every change to every record is kept automatically, with who made it, when, and what it was before.
- Isolation
- In the database itself, by row-level security
- Personal data
- Stored apart, encrypted with AES-256, every view logged
- Changes
- Every one kept: who, when, what it was before
- Hosting
- Amazon Web Services, US East (N. Virginia)
How it's protected
What keeps renters' details safe in Talara?
Built around keeping renters' details safe. Luxury rentals run on licenses, addresses and deposits. Talara was built around them from the first line of code.
Personal data encrypted
Licenses, dates of birth and insurance cards are stored apart and encrypted with AES-256, under each business's own key, protected by AWS Key Management Service. Every view is recorded.
A complete audit trail
Every change is kept automatically, and the Activity log shows who changed what and who viewed personal details.
Retention and legal holds
Records are kept as long as your business sets, and a legal hold stops any deletion. Renters' data requests are handled.
Everyone signs in as themselves
Roles and permissions you set, a web sign-out after your idle minutes, and a personal PIN on shared iPads.
Partners see only their own
Car owners see their cars and statements, never your renters, your customer prices or anyone's personal data.
AI and your data
How does Talara's AI handle renter data?
AI that asks first: Talara uses AI in two places, and both keep a person in charge.
Tara, the assistant
Reads only what the person asking may see, never personal data, and changes nothing until that person taps Confirm. The words of a question are not kept.
Scans read for you
Licenses, insurance cards and mailed notices are read by AI to fill in the details, and a person checks every one.
Your policies
How Talara handles personal data, and the terms you use it on.
Privacy policy › Terms ›
FAQ
Questions about security.
Can another business see our data?
No. Every business's records are kept apart in the database itself by row-level security, not only by the app.
Who can see a renter's license?
Only people in your business whose role allows it. Licenses are encrypted, and every view is recorded in the Activity log.
Does Tara read personal data?
No. Tara reads only what the person asking may see, never licenses, insurance cards or other personal data, and the words of a question are not kept.
How long is data kept?
As long as your business sets. A legal hold stops any deletion while it stands.
Where is Talara hosted?
On Amazon Web Services, in its US East (N. Virginia) Region.
How is data encrypted?
Licenses, dates of birth and insurance cards are encrypted with AES-256 under each business's own key, protected by AWS Key Management Service. The database and stored files are encrypted at rest, and every connection uses TLS 1.2 or later.
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