CRM · leads, quotes and bookings

Every inquiry becomes a deal you can follow.

Talara's CRM is the car rental CRM that takes a call or walk-in to a booked reservation. Each deal has an owner and a next step, quotes come from the cars free on the dates, and license and insurance scans fill in the drivers.

A deal in Talara moving from New lead to Book, with the driver's license read, an example
In short

What does Talara's CRM do?

It turns every call, walk-in or website inquiry into a deal with an owner, then walks the rep from New lead to Book in four steps: the customer, the reservation, the drivers and the pricing. License photos are read by AI, quotes come from the cars free on the dates, and the deposit is secured before booking.

Steps to Book
Customer, Reservation, Driver info, Pricing
Lead sources
Three buckets, Self gen included; the source follows the customer
AI
License photos read to fill in each driver
Languages
Staff screens in English or Spanish
What it does

What's in Talara's car rental CRM?

From first call to a booked car: a pipeline built for renting cars by the day, not selling them.

A board of deals

Every opportunity with an owner and its next step, seen as Mine or Everyone.

Quotes from free cars

Pick the dates, see which cars are free and priced, and email the quote. A deal can set its own miles included a day.

License and insurance scans

AI reads the license photo; the name and date of birth it reads replace what was typed. The insurance card is scanned first.

Lead sources that stick

Sources sorted into three buckets, Self gen included, and the source follows the customer to their next deal.

Approvals when it matters

An under-age driver or a comp goes to an Administrator for approval. Do not rent is set by an Administrator, with a reason only Administrators see.

Needs you, extensions, lost deals

Each rep's Needs you list; extensions with their own seller and daily price; lost deals kept with a reason to follow up later.

The details

How does a new lead become a booking?

New lead to Book, in four steps. One filled button shows the next thing to do, so a rep never wonders what's missing.

  1. Customer

    A new lead or a saved customer. A possible duplicate is a heads-up, never a block, and people may share an email or phone.

  2. Reservation

    The car and the dates, from the cars free on those dates.

  3. Driver info

    Each driver's license read from a photo and their insurance card on file.

  4. Pricing

    The day rate and charges, then Secure deposit & book. Once won, the deal is the Administrator's to change.

FAQ

CRM questions, answered.

Is Talara a CRM for car rental companies?

Yes. Its CRM is built for renting cars by the day: deals with an owner, quotes from the cars free on the dates, drivers' licenses and insurance, and the deposit before booking.

Does Talara read driver's licenses automatically?

Yes. AI reads the license photo to fill in the driver, and the name and date of birth it reads replace what was typed. Staff check what it filled in.

How does Talara handle under-age renters?

When only the minimum age holds a booking, the rep sends it to an Administrator for approval instead of being stuck.

Can I track where my leads come from?

Yes. Each deal has a lead source in one of three buckets, including Self gen, and the source follows the customer to later deals.

Can a renter extend a rental?

Yes. An extension is its own piece of the order, with its own days, daily price and seller, who earns its commission.

Last updated

See your business in Talara.

A short walk-through with your own cars, prices and paperwork, and an honest answer to what Talara does today.