Starts with the card
Scan the insurance card first; the card's photo stays on file with the driver.
Rental car insurance verification
Confirm each renter's insurance with their insurer.
Insurance verification is a Talara module that confirms each driver's auto policy with their insurer before the car is released. Scan the card, send the renter a link by text and email, and keep the insurer's answer with the deal.
In short
How do you verify a renter's insurance?
In Talara, you scan the renter's insurance card, then confirm the auto policy with their insurer, from your desk or by a link the renter opens. Every person on the deal gets their own check. Booking doesn't wait for it, but the car isn't released until it's done.
- Who's checked
- The renter and every driver on the deal
- When
- Optional to book; needed to Release the car
- How
- With the insurer, by the renter's link, or by hand
- Plan
- An add-on module
What it does
What does Talara's insurance verification do?
The insurer's answer, not just a photo of a card: know the policy is real and active before a supercar leaves the curb.
Confirmed with the insurer
Check the auto policy with the insurer from Talara, without the renter at the desk.
A link the renter opens
Send the renter a link by text and email to connect their insurer themselves.
The answer kept with the deal
What the insurer shared is kept for every pull, and an Administrator opens a deal's own pull.
Risky answers flagged
An insurer answer that needs a second look is marked, so nobody misses it.
By hand when needed
When a renter can't connect, check by hand and record it on the same deal.
How a check works
How does an insurance check work?
From the card to Release, in four steps.
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Scan the card
The insurance card's photo goes on file with the driver.
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Ask the insurer
From your desk, or by a link sent to the renter by text and email.
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Read the answer
The policy details are kept with the deal; risky answers are flagged.
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Release the car
Each person's check is done before the car goes out on rent.
FAQ
Questions about insurance checks.
Do I need the check before booking?
No. The check is optional to book and needed to Release the car, so it never holds a booking up.
Does every driver need a check?
Yes. Each person on the deal gets their own check: the renter and every driver.
What if the renter can't connect their insurer?
Check it by hand and record it on the deal. The insurance card's photo stays on file either way.
How does the renter get the link?
By text and email, from the deal. The renter opens it and connects their insurer.
Is insurance verification included?
It's an add-on module, turned on for your business. See Pricing.
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